ADKAR MODEL AND CHANGE dESIGNS TOOLS AND TRAINING.

By Lara Revelant.
Change Manager at FNB Branch Information Services.

“Change Designs solutions contributed greatly towards
translating the theoretical ADKAR Model and principles into practice,
resulting in reinforcing the ADKAR change management principles and approach
throughout the organisation.”

Statement by Lara Revelant on how change designs tools and training support clients using the Adkar/Proscii model.

By working closely with Ruth Tearle of Change Designs, the FNB Branch Information Services Change Management Department successfully achieved its goals for numerous change projects implemented, as well as selected long-term strategic change objectives, such as:

establishing a competent and well equipped change agent network
raising the level of change maturity of managers in the Branches
ensuring that the change managers in the Change Management Department and their regional counterparts, the implementation managers, are proficient and inspired change champions with a well equipped toolkit

This was achieved by integrating the Change Designs solutions with the existing change management methodology applied in the Department - the Prosci ADKAR Model forms the foundation of the change management methodology.

By partnering with Ruth Tearle, the Change Designs solutions were specifically tailored to meet our change requirements and our working environment. These solutions most often incorporated a combination of training courses (in-house training and train-the-trainer courses), and a variety of supporting tools (some customised and others generic Change Designs tools). The training delivered across all levels of employees and the associated tools were a good ‘fit’ as they supported our ADKAR based methodology and covered all the ADKAR principles.

In addition to the solutions which complement the ADKAR methodology, the Change Designs ‘Change Cycle’ enhances the ADKAR model and fills a ‘gap’ in terms of how to manage the emotional side of change and facilitate the management of resistance hands-on.

In summary, the unique Change Designs solutions contributed greatly towards translating the theoretical ADKAR Model and principles into the practical application thereof, resulting in reinforcing the ADKAR change management principles and approach throughout the organisation.