the change leader

2nd and 3rd September 2009. Cape Town

target markets

Leaders, change agents, middle managers, change management units, and transformation steering committees.

objectives

The purpose of this course is to equip you with practical skills and tools to manage change within your own organisation.

WHAT MAKES THIS COURSE UNIQUE.

This is a practical experiential learning course. Throughout the two days, you will work in groups on a real life, up to date, South African case study of your choice.
During the course, you will also learn how to design your own transformation process. A process that is exciting, positive, inspiring, and empowering to everyone in your organisation. A process that will work!
Working in groups provides you with a with a wonderful opportunity to befriend and network with other people who are involved in change management.
When you book on a Change Designs programme, you immediately become part of our Change Community. This entitles you to receive free change newsletters, discounts on books and change tools, and networking with other people who may be facing similar challenges to you.

contents of the change leader

Typical Problems associated with change.

Why we need 'change management'.

Characteristics of a successful change leader.

The role of a leader in managing change.

The technical role of leadership (identifying what to change, using the right change tools, and managing the change process)
The inspirational role. (removing barriers to change, and managing organisational energy)

The technical role of a change leader

How to identify what needs to change
Removing the obvious obstacles to change.
Identifying the most important changes you should focus on. (using a systems approach to identify the 20% of changes that will give you 80% benefit).
Understanding how world class companies manage change.

How to select the tools you need to achieve your change.
Understanding all the tools/techniques that can be used when developing a change strategy (About 26 leadership tools will be provided.)

How to identify the roles that need to be played in the change process
Understanding the integrated roles that need to be played to make your change strategy work. This includes the role of the CEO, executive team, middle manager, facilitator/consultant, internal change agent, every employee, and the change leadership steering committee.

Custom designing your own change process
The group is given the opportunity to apply what they’ve learnt to their own company. In teams they custom design a change process for their own company

The inspirational role of a change leader

Identifying and removing the ‘people’ barriers to change
Anticipating implementation problems. Developing strategies to overcome potential implementation problems.
Understanding the emotional phases people experience together with change. How to overcome resistance to change. How to lead people through chaos….
How to anticipate the forces for and against change. How to use these forces.
Dealing with "the difficult person". Managing politics. How to surface and deal with hidden agendas.

Putting positive energy into your change process
The role of the inspirational leader
Beliefs and attitudes of inspirational leaders
The nature of energy. How to put positive, creative energy into your change process. How to make your change process fun, exciting and developmental.
How to keep the momentum going. How to keep the magic alive.

Putting it all together.

The group is given the opportunity to design an integrated change process for their company which combines both the technical and inspirational side of a change leader.

Extra benefit.

If there are more than five people attending from your company, or you are facing a particular situation you’d like to get guidance on, you can choose to use your own company as a case study during the workshop. You could then get the additional benefit of the change community providing you with useful new insights to the challenges you are facing. And you can come out of the course with a comprehensive transformation strategy for your company.

Do it yourself with "The Change Puzzle"